Privacy Policy
TaroPath ("we", "us", or "our") is deeply committed to protecting your privacy. This Privacy Policy provides a comprehensive explanation of how we collect, use, store, and protect your personal information. By using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Voluntarily
- Account registration information (email address, username, password)
- Divination questions and consultation content
- Subscription and payment information
2.2 Information Collected Automatically
- Device information (device model, operating system, browser type)
- Usage data (access times, page views, feature usage)
- IP address and geographic location information
- Information collected through cookies and similar technologies
2.3 Information from Third-Party Sources
- Public information provided through social media logins
- Transaction information from payment service providers
- Statistical data from analytics service providers
3. How We Use Your Information
We use your information for the following purposes:
- Providing personalized tarot reading services
- Improving our AI algorithms and service quality
- Processing subscriptions and payment transactions
- Sending service notifications and important updates
- Providing customer support and technical assistance
- Preventing fraud and ensuring platform security
- Complying with legal and regulatory requirements
- Conducting data analysis to optimize user experience
4. Information Sharing and Disclosure
4.1 We Do Not Sell Your Personal Information
We are committed to never selling, renting, or otherwise commercializing your personal information to third parties.
4.2 Limited Information Sharing
We may share your information in the following circumstances:
- With your explicit consent
- In cooperation with service providers (such as payment processing, cloud storage)
- When required by law or court order
- To protect our rights, property, or safety
- In emergency situations to protect the safety of others
4.3 Anonymized Data
We may share anonymized statistical data that cannot be used to identify individuals.
5. Data Security Measures
We employ multiple security measures to protect your information:
- SSL/TLS encrypted transmission
- Encrypted database storage
- Access control and authentication
- Regular security audits and vulnerability scanning
- Employee security training and confidentiality agreements
- Backup and disaster recovery plans
Please note: While we employ industry-standard security measures, we cannot guarantee absolute security.
6. Data Retention
Our data retention principles:
- Account information: Retained during the lifetime of the account
- Reading records: Premium members: Permanently saved (subscription benefit), can be deleted upon account closure if requested; Free users: Retained for 90 days, automatically deleted after expiration; Users can request deletion of personal reading records at any time
- Payment records: Retained for 7 years as required by law
- Log data: Retained for 90 days
After the retention period expires, we will securely delete or anonymize the relevant information. Premium users enjoy permanent preservation of their reading records during their subscription period, ensuring your valuable divination history is never lost.
7. Your Rights
Under applicable data protection laws, you have the right to access, correct, or delete your personal information, as well as object to or limit certain data processing activities. To exercise these rights, please contact us using the email address provided in this policy.
Exercising Your Data Rights
To exercise your data rights, please contact us via email. We will process your request within 7 business days.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to provide, secure, and improve our services, as well as to serve relevant advertisements:
- Remember your login status and preference settings
- Analyze website usage and optimize performance
- Provide personalized content and recommendations
- Ensure website security and prevent fraud
- Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website or other websites across the Internet.
- Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet.
- You may opt out of personalized advertising by visiting Google Ads Settings (https://www.google.com/settings/ads) or by visiting www.aboutads.info.
9. Children's Privacy Protection
Our services are primarily intended for adult users. We do not knowingly collect personal information from children under 13 years of age. If we discover that we have inadvertently collected information from children, we will immediately take steps to delete such information. If you are under 18 years of age, please use our services with the consent of a parent or guardian.
11. Privacy Policy Updates
We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated to you via email or website notification, with reasonable notice given before they take effect. We recommend that you regularly review this page to stay informed about our latest privacy practices.
12. Contact Us
If you have any questions, suggestions about this Privacy Policy, or wish to exercise your rights, please contact us at taropath.aya@gmail.com. We will respond within a reasonable time (typically within 7 business days).
Email: yulelu0521@gmail.com
Response time: Within 24-48 business hours